Emergency Remote Learning in Higher Education during COVID-19 Era: Students and Professors’ Experiences


  • Rguig Sara Assistant Professor – ENSATE, Abdelmalek Essaadi University, Tetouan- Morocco
  • Tribak Oifaa Assistant Professor in English Language and Literature, Moulay Ismail University, Meknes


Emergency remote education, E-learning, Higher education, Obstacles, Recommendations


Due to the current massive pandemic situation, global educational systems have, by necessity, shifted from in-person to virtual learning. As a result, this newfangled educational paradigm has changed the conception of teaching and learning from a rigid process to a novel environment where new rules and objectives are set. In the present context, this research paper is intended to discuss the contemporary educational prototype as an alternative to traditional face-to-face instruction in order to accomplish quality learning and rescue the academic year from a doomed failure. In this regard, this study relies on a quantitative and qualitative research analysis, based on questionnaires designated to teachers and students of the National School of Applied Sciences of Tétouan (ENSATE) at Abdelmalek Essaâdi University to reflect upon their experiences, insights, and perceptions of distance education with respect to teaching materials, content, and syllabus delivery. The aim, therefore, is to disclose the variant challenges that are being encountered by the aforementioned students and teachers, including their attitudes toward e-learning course content and pedagogy. It is equally important to pinpoint the different possible strategies and policies that ought to be adopted by education policy makers to perfectly meet the novice learning/teaching needs and aspirations.


Arsham, H. (2002). Impact of the internet on learning and teaching. https://www.researchgate.net/publication/234635927. Accessed on 22/10/2020.

Arti, B., & Skirant, M. (2010). Role of ICT in enhancing the educational productivity. National conference of IATE-Dec 2010, MJP Rohilkh and University, Bareilly. https://dx.doi.org/10.2139/ssrn.1732645. Accessed on 23/10/2020.

Benhayoun, J. E. (2020). The new global university in the post-COVID-19 World. University World News, The Global Window on Higher Education. https://www.universityworldnews.com/post.php?story=20200704092348232.

Bozkurt, A., & Sharma, R. C. (2020). Emergency remote teaching in a time of global crisis due to Coronavirus pandemic. Asian Journal of Distance Education, 15(1), I-IV.

Clarkson, C., & Toomey R. (2001). Information and communication technology and whole school reform. Melbourne: Australian Catholic University.

Davis, B., & Shade, D. (1999). Integrating technology into the early childhood classroom: The case of literacy learning (pp. 221-254) Information technology in childhood education annual.

Dziuban, C., Graham, C. R., Moskal, P. D. (2018). Blended learning: The new normal and emerging technologies. Int J Educ Technol High. Educ, 15, 3. https://doi.org/10.1186/s41239-017-0087-5.

Erguig, R. (2009). The use of information technologies and audiovisual media in ELT: The Department of English in El Jadida, Morocco, as a case study (pp. 115-128). Porta Linguarum.

Gardiner, L. (1993). Using hypermedia to turn university teaching inside out. Verbo-visual literacy: Understanding and applying new educational communication media technologies. Selected Readings from a Symposium of the International Visual Association (pp. 65-72). Delphi: Greece.

Hew, & Thomas, B. (2007). Integrating technology into K-12 teaching and learning: Current knowledge gaps and recommendations for future research. Journal of Educational Technology, Research and Development, 55(3), 223-252.

Hodges, C., Moore, S., Lockee, B., Trust, T., & Bond, A. (2020). The difference between emergency remote teaching and online learning. Educause Review. https://er.educause.edu/articles/2020/3/the-difference-between-emergency-remote-teaching-and-online-learning.

Jung, I. (2005). ICT-pedagogy integration in teacher training: Application cases worldwide. Journal of Educational Technology and Society, 8(2), 94-111.

Means, B., Toyama, Y., Murphy, R., & Baki, M. (2013). The effectiveness of online and blended learning: A meta-analysis of the empirical literature. Teachers College Record, 115(3), 1–47.

Moore, M., & Kearsley, G. (1996). Distance education: A systems view. Belmont, CA: Wadsworth.

O’Donoghue, J., & Singh, G. (2001). A study of social-learning networks of students studying an on-line programme. International Conference on Advanced Learning Technologies (ICALT).

Madison, Wisconsin USA Passerini K., & Granger, M. (2000). A developmental model for distance learning using the internet. Computers & Education, 34, 1-15.

Olasile, B. A., & Emrah. S. (2020). Covid-19 pandemic and online learning: the challenges and opportunities. Interactive Learning Environnements. Doi: 10.1080/10494820.2020.1813180.

Rovai, A. P., & Jordan, H. M. (2004). Blended learning and sense of community: A comparative analysis with traditional and fully online graduate courses. International Review of Research in Open and Distance Learning, 5(2), 1–13.

Shockley, B. (2014). The Case for Online Education. Forbes Magazine, Forbes. 30 July 2012. Retrieved April 8, 2014.

https://www.forbes.com/sites/ciocentral/2012/07/30/ the-case-for-online-education/#109d955170b7

Soussi, K. (2015). ICT and language teaching in the Moroccan EFL classroom: Perceptions, obstacles and strategies. International Journal of Science and Research, 4(7), 839-843

Vlachopoulos, D. (2020). COVID-19: Threat or opportunity for online education? Higher Learning Research Communications, 10 (1), 2.

Woolfitt, Z. (2015). The effective use of video in higher education. Lectoraat Teaching, Learning and Technology Inholland University of Applied Sciences.



How to Cite

Sara, R. ., & Oifaa, T. . (2020). Emergency Remote Learning in Higher Education during COVID-19 Era: Students and Professors’ Experiences. Linguistic Forum - A Journal of Linguistics, 2(4), 14–21. Retrieved from https://linguisticforum.com/index.php/ling/article/view/60